FAQs at The Olive Oil Source Party Favors Store | The Olive Oil Source Party Favors
 
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FAQs at The Olive Oil Source Party Favors Store

  1. What kinds of products do you have at The Olive Oil Party Favors website?

  2. What kinds of uses are there for olive oil and vinegar party favors?

  3. I’m looking for some delicious, attractive-looking olive oil and vinegar favors, and I’m in a hurry. Do you have bottled products with pre-designed labels that can be shipped quickly?

  4. I would like to create a product myself. Do you have an online DIY system in which I can choose the contents, bottle, shrinkwrap color, and customize my own label by adding a custom message and even a photo?

  5. I love your Create Your Own labels, but there are just 1 or 2 small changes I would like to make that I can’t do in the DIY system. Can you make the small changes for me?

  6. I would like some help creating a whole product - from choice of content and bottle to designing a unique label. Do you have someone who can help me put something wonderful together?

  7. In addition to front labels, are back labels available?

  8. Are there quantity discounts at The Olive Oil Source Party Favors website?

  9. Do you have a Partner/Affiliate Program?

  10. Can you ship individual olive oil and vinegar labeled bottle gifts to individual addresses?

  11. If I have any kind of question, how can I reach your Customer Service?

  12. How long does it take to prepare Party Favor orders?

  13. Do you ship internationally?

  14. Do you accept non-U.S. credit cards?

  15. Is it safe to use my credit card on your website?

  16. Is it safe to give you my email address?

  17. I forgot the username I entered in my account; how can I find it?

  18. I forgot the password to my account; how can I find it?

  19. I forgot which email address I entered in my account; how can I find it?

  20. How can I modify my personal information?

  21. When I created an account at The Olive Oil Source Party Favor website, I did not receive an email confirmation; why not?

  22. Do you charge sales tax?

  23. How much will it cost to ship my order?

  24. How can I use a coupon code?

  25. When I placed an order online, I did not receive an email confirmation; why not?

  26. How can I change or cancel my order?

  27. How can I check the status of my order and track it?

  28. How can I return an item?

  1. What kinds of products do you have at The Olive Oil Party Favors website?

    We have delicious and beautifully-presented olive oil and vinegar labeled bottles for all occasions, as gifts or party favors. There are 3 types: Ready to Go, Create Your Own, and Work with Our Expert. Please see our Product Comparison Chart for more information.

  2. What kinds of uses are there for olive oil and vinegar party favors?

    Delicious and festive-looking olive oil and vinegar bottles can be ordered by individuals and companies for gifts or for special events such as weddings. See our Photo Galleries for more ideas.

  3. I’m looking for some delicious, attractive-looking olive oil and vinegar favors, and I’m in a hurry. Do you have bottled products with pre-designed labels that can be shipped quickly?

    Yes, please take a look at our Ready to Go labeled and bottled olive oil and vinegar party favors.

  4. I would like to create a product myself. Do you have an online DIY system in which I can choose the contents, bottle, shrinkwrap color, and customize my own label by adding a custom message and even a photo?

    Yes, please have fun creating your own olive oil or vinegar party favors in our Create Your Own section.

  5. I love your Create Your Own labels, but there are just 1 or 2 small changes I would like to make that I can’t do in the DIY system. Can you make the small changes for me?

    Yes, we're here to help! Just contact us at mailto:partyfavors@oliveoilsource.com.

  6. I would like some help creating a whole product - from choice of content and bottle to designing a unique label. Do you have someone who can help me put something wonderful together?

    Yes, please contact and Work with Our Expert.

  7. In addition to front labels, are back labels available?

    Back labels are available in our Create Your Own section only.

  8. Are there quantity discounts at The Olive Oil Source Party Favors website?

    Yes, quantity discounts are available throughout the store. With a 3 case minimum (12 bottles per case) for most products, the following discounts are applied per case of the same product at checkout:
    10-19 Cases: 5% discount
    20 Cases and over: 10% discount

  9. Do you have a Partner/Affiliate Program?

    Yes we do! Please read about our Partner Program and contact us today!

  10. Can you ship individual olive oil and vinegar labeled bottle gifts to individual addresses?

    Yes we can! Please read about Direct Shipping and contact us today!

  11. If I have any kind of question, how can I reach your Customer Service?

    Contact us today!

  12. How long does it take to prepare Party Favor orders?

    Please see our in-house Processing Times.

  13. Do you ship internationally?

    Yes, we ship internationally. Orders to Canada can be made online. Orders to all other non-U.S. destinations must be placed directly with The Olive Oil Source Party Favors Store and paid by wire transfer. Appropriate duty taxes may be due and payable to Customs Authorities.

  14. Do you accept non-U.S. credit cards?

    Orders to all non-U.S. destinations except Canada must be placed directly with The Olive Oil Source Party Favors Store and paid by wire transfer.

    Our bank does not charge our customers for wire transfers. However, your bank will most likely use an interim bank which may charge additional fees. Please make sure your bank notifies you of all fees incurred during the wire transfer process to insure that the whole amount of your invoice is received by our bank. Once we receive payment, we will process and ship your order as quickly as possible.

  15. Is it safe to use my credit card on your website?

    Yes. partyfavors.oliveoilsource.com is a verified Authorize.Net merchant.

  16. Is it safe to give you my email address?

    Yes, please read our Privacy Notice.

  17. I forgot the username I entered in my account; how can I find it?

    If you have forgotten your username, please email The Olive Oil Source Party Favors Store at partyfavors@oliveoilsource.com for assistance.

  18. I forgot the password to my account. How can I find it?

    Click on Log In at The Olive Oil Source Party Favors Store.

    If you have forgotten your password, click on the Request new password tab. Enter you username or email address, as requested. A new password will be emailed to you. Then you can return and log back into your account.

  19. I forgot which email address I entered in my account; how can I find it?

    Click on Log In at The Olive Oil Source Party Favors Store.

    If you have forgotten which email account you entered, click on the Edit tab to find out (and change it, if you wish).

  20. How can I modify my personal information?

    Click on Log In at The Olive Oil Source Party Favors Store.

    Log in to your account. Click on the appropriate tab to modify the personal information you wish to change in your account.

  21. When I created an account at The Olive Oil Source Party Favors Store, I did not receive an email confirmation; why not?

    This is probably because the email address you entered in your account at The Olive Oil Source Party Favors Store is not one that you use frequently or you miss-spelled the address by error. Check your email in all of your accounts, including your Junk filter/folder, or go back into your account at The Olive Oil Source Party Favors Store to verify the email address you entered there.

  22. Do you charge sales tax?

    Sales tax is only charged to customers with a shipping address in California and for non-food items.

  23. How much will it cost to ship my order?

    At The Olive Oil Source Party Favors, shipping quotes are calculated at Checkout based on the items in your shopping cart and your mailing address. You may select UPS Ground or faster UPS shipping methods, which are calculated by UPS.

    For more information, please read our Shipping Policy.

  24. How can I use a coupon code?

    If you have a coupon code for The Olive Oil Source Party Favors Store, enter it in your Shopping Cart or at Checkout.

  25. When I placed an order online, I did not receive an email confirmation; why not?

    This is probably because the email address you entered in your account at The Olive Oil Source Party Favors Store is not one that you use frequently or you miss-spelled your email address by error. Check your email in all of your accounts, including your Junk filter/folder, or go back into The Olive Oil Source Party Favors Store to verify the email address you entered there.

  26. How can I change or cancel my order?

    Once you have placed your order online, the only way to change or cancel it is by emailing The Olive Oil Source Party Favors Store at partyfavors@oliveoilsource.com for assistance. You will be charged a 10% fee to cover credit card fees and restocking costs.

  27. How can I check the status of my order and track it?

    You can check the status of the orders shipped via UPS from our warehouse.

    Log in to your account at The Olive Oil Source Party Favors Store.

    In your account, click on the Orders tab to track your orders.

    You can also access this information by clicking on "Track Your Orders" in the footer of The Olive Oil Source Party Favors Store.

  28. How can I return an item?

    Please read our Refund Policy.